"Red Wire, Blue Wire" ???????????????

Why is it when you get an auto-response system it's like disarming a bomb. By the time you get to the last, what they like to call "prompts", I forgot what the first one was and have to go through the whole damn menu again. Then, even when I make a selection I'm not sure if I answered the question right and have to go through a new menu of  "Are these responses correct?" for each question I was already not sure if I answered right in the first place. Oh, and to add to the chaos they ask questions that are "YES and NO". It's like passing a Bill through Congress, minus the free hunting trip to Texas to shoot some animal from some other country that has no business being there in the first place. And yes, that is a hit on lobbyists. I swear, how can these people walk in sunlight ? OK, off topic- sorry. To hell with it, I'll cut the BLUE wire.........................